Wireless Paging for Deaf & Hard of Hearing Employees

Everything everyone else hears, on their wrist in writing

The PA call, the fire drill, the “come to the office.” Someone types it at a PC, and the watch on your employee’s wrist vibrates and shows the words. One person or the whole shift, deep in the building. The watch needs no phone and no Wi‑Fi.

Receive-only watch pagers · no internet required · every message logged · trusted since 2009

In daily use at Amazon fulfillment centers
The real reason employers buy

The accommodation your PA system can’t make

Under the ADA, deaf and hard of hearing employees are entitled to an equally effective way to receive what everyone else gets over the intercom: the evacuation, the severe-weather call, the drill, the everyday “come to the office.” Buyers in safety and HR put it this way: we need them included and accounted for, just like any other associate.

The Requirement

Equal access to safety-critical and operational information: alarms, evacuations, drills, announcements, and being reachable on the floor like everyone else.

→

The Solution

A vibrating watch pager on every deaf or hard of hearing employee, so anything said over the PA reaches them in writing, at the same moment.

→

The Proof

Every message is logged with the date and time, who sent it and who it went to, and exports to CSV. That record shows the evacuation message was sent to your deaf employees, to the minute.

How it works

One screen reaches every watch

Staff pick a message or type one, choose who gets it, and send. It runs from one PC: the office, the security desk, wherever you put it. A supervisor walking the building can send from a phone or tablet on your network too. Nobody has to go find anyone first. The routine ones, break time and shift change, can be scheduled once and send themselves.

One employee

“Come to the main office.” One person’s watch vibrates, and the log names them and nobody else.

A group or the whole shift

Every watch on shift, or any group you define: a department, a building, a crew.

Site-wide emergency

Every watch at once for an evacuation, severe weather, or a drill. These are the sends the system exists for.

Off a preset list

As many preset messages as you care to define, plus free text for what a list can’t cover.

On the record

Every message, documented

The system logs every message automatically, with the date and time, who sent it, the wording, and who it went to, on the PC and online. That’s the difference between telling an auditor, an inspector, or a lawyer “we always let them know” and handing over the record that shows it.

  • Show the evacuation message went to your deaf staff, and who sent it, to the minute
  • Export any day or date range to CSV
  • Runs on your PC. No cloud account needed; the connection to MMCall can be switched off
Reports · Message log · Today–□✕
DateSent ByMessageReceived By
Mar 12 13:47:21Dock officeFinish up, report to dock 3Devon K.
Mar 12 12:00:02ScheduledBreak time, 15 minutesEveryone
Mar 12 10:02:44Front officeCome to main officeMaria R.
Mar 12 09:13:08Safety deskEvacuate now, meet at lot AEveryone
4 of 11 messages todayExport
What you buy

What’s in the system

One system covers one site: a transmitter on a PC, the software that sends from it, and a watch for every deaf or hard of hearing employee. That’s the whole parts list. The demo at the top of the page runs on exactly this.

What a site needs

one system per site
The CA transmitter, the unit that sends every message out to the watches
The backbone

The transmitter

It connects to any Windows PC with one USB cable and broadcasts every message on its own radio channel, about 3/4 mile. That’s why the system needs no network and no internet to do its job. One covers a site and carries as many watches as you issue.

Specifications
Connectionone USB cable to a Windows PC
Rangeabout 3/4 mile in the clear
Through racking and wallsless, so we confirm coverage from your floor plan
Watchesas many as needed
Needs Wi‑Fi / internetno, it has its own radio signal
Size9 × 6.5 × 2.5 in
The Messages window: the roster on the left, a message going to the whole shift, and the message history underneath
The screen

The messaging software

The window staff work in, on the PC you choose: the office, the security desk, HR. Pick who it goes to, Everyone, a group or one person, pick a message off your preset list or type one, and send. Every send is written to the log with the time, the wording, who it went to, and the sender. The routine messages, break time and shift change, are scheduled once, every week on the days you pick, and send themselves while the PC is on. Who may send is set per person; anyone else who opens it is signed in to view. One license comes with the transmitter. Any other computer, tablet or phone on your network can open it at no extra cost.

Specifications
Runs onone Windows PC
Sends toone employee, a group, or every watch
Preset messagesas many as you define
Scheduled messagesevery week on the days you pick, or once; the PC has to be on
Message logdate, sent by, message, received by; on the PC and online
ExportCSV
Other send-pointsany computer, tablet or phone on your network, no extra license
Dataon your PC; cloud connection optional
The vibrating watch pager worn by a deaf or hard of hearing employee
On the wrist

The watch pagers

One for every deaf or hard of hearing employee. It vibrates hard enough to feel through work gloves, then shows the message on screen, so it reaches them across a loud floor without a supervisor having to find them first. Receive-only on purpose: nothing to open, tap, or answer. It charges from an ordinary wall plug, and a five-bay charger covers bigger fleets from one outlet.

Specifications
Alertvibrate + on-screen text
Memorykeeps recent messages to re-read
Sendsnothing, receive only
BatteryAbout 24 hours per charge · recharges in 4 hours
Watch100% waterproof · 1.5 × 5 × 0.5 in

Sized to your site before anything ships. One system covers one site, and a sister facility across town gets its own. We size the coverage and the repeaters floor by floor, building by building, from your square footage and layout during quoting. Everything arrives programmed for your site, so your own team sets it up. Once IT has cleared the PC, it takes an afternoon: install the software, plug in the transmitter, place any repeaters, hand out the watches. Training is one short remote call, and support and software updates are included for as long as you run it.

Trusted in the field

Proven in the places hardest on equipment

Amazon pages deaf associates with it at fulfillment centers in the US and Canada. Metro Nashville and St. Tammany Parish public schools page deaf staff and students, and the California School for the Deaf in Riverside has run it since 2020.

4
Amazon fulfillment centers, US & Canada
3 states
School systems paging deaf students
Unlimited
Messages, recipients and log exports
Since 2009
MMCall paging systems in the field
Straight answers

Common concerns, answered

“Why not just text their phones?”

Most facilities try that first. Texts die where the cell signal does, phones often aren’t allowed on the floor, and a message that lands in a locker protects nobody. Radios are voice, the one channel a deaf employee can’t use. The watch stays on the wrist, and the message arrives in writing.

“Can they reply through the watch?”

No. The watch is receive-only, on purpose. There’s nothing to open, type on, or get wrong, which is why it works mid-task in gloves. The watch tells the employee, and the employee responds the way they already do: by showing up, or over text and email from a break area.

“Can it fire automatically off our fire alarm or PA?”

Out of the box, no. A person types and sends every message, and this is not a listed life-safety device or a fire-alarm replacement. What facilities actually do is fold the watch page into the same procedure that triggers the announcement, so the person keying the PA sends the page too. If you have a specific system you want it tied to, book a call and we’ll tell you straight whether it can be done.

“Will it cover my building? We’re 300,000 square feet.”

Yes. The transmitter reaches about 3/4 mile, and where steel racking or sheer size gets in the way, signal repeaters carry it the rest of the way: each relays about another 1/4 mile, and you can chain them to reach farther. Amazon runs it inside full-size fulfillment centers, steel racking and all, with repeaters placed off the layout. One system covers one site, and a sister facility across town gets its own. We size the repeaters and the coverage floor by floor from your square footage and layout during quoting, before you spend anything.

“What is IT going to say?”

Usually a short review. The software runs locally on one of your Windows PCs, and the transmitter plugs into it with one USB cable. Messages reach the watches on our own radio frequency, not over your network or the internet. If staff send from phones or tablets, those reach the software over your network. The message log lives on that PC, and the one outbound connection to MMCall, for your online reports and remote support, can be switched off. On a locked-down PC, IT may need to allow the transmitter’s USB connection. We can send your IT team the system overview before they review it.

Frequently Asked Questions

How do I get a price?
Book a short call. We size the system from two numbers you already know: how many deaf or hard-of-hearing employees you have, and roughly how big the site is. You'll usually have an itemized quote the same day, written so it can go straight to your approvals or purchasing team, with no obligation.
Is there a subscription or a monthly fee?
No, nothing on the system itself: unlimited messages, unlimited log exports, and lifetime technical support at no extra cost. Adding a new hire costs a watch, not a license. The one optional line that can recur is online access, your online reports and any text or email alerts, priced on your quote.
How far does it reach? We have a big building.
The transmitter broadcasts about 3/4 mile on its own radio signal. In a very large building, or one with heavy steel racking, signal repeaters carry it the rest of the way: each relays about another 1/4 mile, and you can chain them to reach farther. Amazon runs it inside full-size fulfillment centers, with the repeaters placed off the layout. One system covers one site, and a second facility across town gets its own. We size the coverage and the repeater count floor by floor from your square footage and layout during quoting, before you buy.
Can the employee send a message back?
No. The watch is receive-only: it vibrates, shows the message, and that's the whole job. That's deliberate. There's nothing to open or fumble with in gloves, and nothing to train. The employee responds the way they already do: by showing up, or over text and email from a break area.
Does it need Wi-Fi, internet, or our network?
No. The software runs on one Windows PC, the transmitter plugs into its USB port, and the messages reach the watches on our own radio frequency. The system keeps working when the internet is down. Your network comes in only for two optional extras: sending from another computer, tablet or phone, and the copy of the message log that goes to MMCall over one outbound connection for your online reports and remote support. The log itself lives on that PC, and you can switch the connection off.
Can it trigger automatically from our fire alarm, PA, or another system?
Not out of the box. A person types and sends every message, and the system is not a listed life-safety device or a fire-alarm replacement. In practice, facilities fold the page into the same procedure that keys the PA, so both go out together. If you want it tied to a specific system you already run, book a call and we'll give you a straight answer on whether it can be done.
Is the vibration strong enough to feel on a loud floor, in gloves?
Yes. That's the point of putting it on the wrist instead of in a pocket. The watch vibrates against the skin, so the employee feels it on a loud floor, in gloves, mid-task. You can also set it to vibrate longer. It's also 100% waterproof, so it never has to come off.
How long does the watch battery last?
About 24 hours per charge, depending on message volume, and a full recharge takes around 4 hours, so most people top up between shifts. A wall plug charges one watch, and a five-bay charger does 5 from one outlet. Each watch also keeps its recent messages, so a page isn't lost if it arrives mid-task.
What can a message say?
Whatever you type, or a preset you saved: "EVACUATE NOW MEET AT LOT A", "COME TO MAIN OFFICE", "BREAK TIME 15 MINUTES". You can send to one person, a group you define, or every watch at once, and every message is logged with the time and the recipients.
Can the routine messages send themselves?
Yes. A scheduled message runs every week on the days you pick, or once, at the time you set, to everyone, a group or one person: break time, shift change, the end-of-shift cleanup. The Scheduled tab shows each one as Upcoming, Sent, or Did not go out; the PC has to be on for a message to go out, and one that was missed can be sent now with one click.
Can we add watches later if we hire another deaf employee?
Yes. Watches pair to your existing transmitter, so covering a new hire is one more watch and a two-minute setup, not a new system.
I'm deaf myself. Can I do all of this without a phone call?
Yes. Book through the same calendar and note that you prefer email. We'll handle the whole thing in writing, from questions to quote to ordering and support. If you prefer a live meeting, we're glad to take calls through a video relay service (VRS) interpreter; just mention it in the booking form.
What warranty and support do you provide?
A 2-year warranty on every device and lifetime technical support at no additional cost. There's also a 30-day money-back guarantee from delivery. Support is US-based, Monday through Friday, 9 AM to 5 PM Eastern.
How do we purchase it?
Directly by card or purchase order. School districts and public agencies often need vendor registration and a W-9 before a PO can be issued. We've been through those processes, and we provide the quotes, specifications, and documentation your purchasing team needs.

Any Questions? Talk to an Expert

Book a call

MMCall systems are supplemental communication tools, not life-safety systems or medical devices. Like any wireless system, message delivery depends on proper installation, radio coverage, power, battery condition, and a connected transmitter. Buttons and pagers run on batteries, and a battery can run down without warning, so test every device and replace batteries on a regular schedule. The system does not replace staffing, supervision, rounds, or your facility’s emergency procedures. See our Terms and Conditions for full product-use terms.