Terms and Conditions

Last Updated: August 4, 2026

These Terms and Conditions ("Terms") govern your access to and use of the MMCall website at www.MMCallUS.com (the "Site"), and all products, software, hardware, trials, services, and support provided by MMCall ("we," "us," "our," or the "Company") (collectively, the "Service"). By accessing or using any part of the Service, you ("you," "your," "Customer," or "User") agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease all use of the Service. Your continued use of the Service constitutes ongoing acceptance of these Terms, including any future modifications.

1. Acceptance of Terms

By accessing, browsing, or using our Service in any manner — including but not limited to visiting the Site, submitting a form, requesting a quote, scheduling a meeting, downloading materials, purchasing products, participating in a trial, or using our software — you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to modify, amend, or replace these Terms at any time, at our sole discretion, with or without prior notice. Changes become effective immediately upon posting to this page. Your continued use of the Service after any modification constitutes acceptance of the updated Terms. It is your sole responsibility to review these Terms periodically for changes.

2. Description of Service

MMCall designs and provides wireless on-site communication and paging systems, including but not limited to:

We reserve the right to modify, suspend, discontinue, or limit any aspect of our Service at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any such modification, suspension, discontinuation, or limitation.

3. Accounts and Registration

3.1 Account Responsibilities

Certain features of the Service may require registration or the creation of an account. If you create an account or submit information through our Service, you agree to:

3.2 Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time, without prior notice and without liability, for any reason, including but not limited to:

4. Acceptable Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

We reserve the right to investigate and take appropriate legal action against anyone who violates this section, including, without limitation, removing content, suspending or terminating accounts, and reporting to law enforcement.

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, functionality, designs, text, graphics, logos, icons, images, photographs, videos, software, code, data compilations, and the arrangement thereof on the Service are owned by MMCall or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. The MMCall name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MMCall or its affiliates. You may not use such marks without our prior written permission.

5.2 Limited License to Use the Site

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business purposes only. This license does not include the right to:

This license is automatically revoked if you violate any of these Terms.

5.3 Feedback and Submissions

If you submit feedback, suggestions, testimonials, reviews, or other content to us (collectively, "Feedback"), you grant MMCall a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute such Feedback for any business purpose, including marketing and product development, without obligation to compensate you. You represent that any Feedback you provide does not violate any third-party rights.

This license does not apply to your confidential business data, operational data generated by MMCall software on your premises, or information you share under a separate confidentiality or non-disclosure agreement.

6. Products, Pricing, and Orders

6.1 Product Descriptions

We make commercially reasonable efforts to provide accurate product descriptions, specifications, images, and technical information. However, we do not warrant that any product descriptions, pricing, availability, or other content on the Service is accurate, complete, current, or error-free. In the event of a pricing error or inaccuracy, we reserve the right to correct the error and, if applicable, cancel any orders placed at the incorrect price.

6.2 Pricing

All prices displayed on the Site are in United States Dollars (USD) unless otherwise specified. Prices are subject to change at any time without prior notice. Quoted prices are valid only for the period stated on the quote (typically 30 days from the quote date) and are subject to the terms and conditions set forth on the quote document itself. We reserve the right to refuse or cancel any order at any time for any reason.

6.3 Payment Terms

Unless otherwise agreed in writing:

6.4 Recurring Subscriptions

Certain optional services — phone access to the system and email notification alerting — are provided on a recurring annual subscription basis. By subscribing to such services:

6.5 Shipping and Delivery

Unless otherwise stated in your purchase agreement:

6.6 Returns and Refunds

We offer a 30-day money-back guarantee from the date of delivery, subject to the following conditions:

7. Hardware Warranty

7.1 Limited Warranty

MMCall warrants that its hardware products will be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of original purchase (the "Warranty Period").

7.2 Warranty Coverage

During the Warranty Period, if a product is found to be defective, MMCall will, at its sole discretion, repair or replace the defective product at no charge. Warranty service is provided as follows:

7.3 Warranty Exclusions

This warranty does NOT cover:

7.4 Warranty Disclaimer

THE WARRANTY SET FORTH IN THIS SECTION 7 IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY MMCALL FOR ITS HARDWARE PRODUCTS. EXCEPT AS EXPRESSLY STATED HEREIN, MMCALL MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MMCALL DOES NOT WARRANT THAT THE PRODUCTS WILL MEET YOUR SPECIFIC REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE ERROR-FREE.

8. Software License

8.1 License Grant

Subject to your purchase of a valid software license and compliance with these Terms, MMCall grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the MMCall software on a single computer at a single location, solely for your internal business operations in connection with MMCall hardware products.

8.2 License Restrictions

You shall NOT:

8.3 Software Updates

Software updates, patches, and new versions are included for purchased systems as described in Section 8.6, and any updates provided are subject to these Terms. MMCall determines the content, form, and timing of updates, and may retire a superseded software version once a current release is available.

8.4 Data Ownership

All operational data generated by the MMCall software on your premises (including call logs, response times, incident records, and reports) is your data and remains your property. MMCall does not access, collect, transmit, or claim any rights to this data. You are solely responsible for backing up, securing, and managing your data. MMCall shall not be liable for any loss or corruption of your data.

8.5 API Usage

If MMCall software provides application programming interfaces (APIs), your use of such APIs is subject to these Terms. MMCall reserves the right to modify, limit, or discontinue API access at any time. You shall not use the API in a manner that degrades performance, exceeds reasonable usage limits, or circumvents license restrictions. MMCall is not responsible for any third-party software, systems, or integrations that interact with the API.

8.6 Technical Support and Included Updates

For systems purchased from MMCall, technical support and software updates are included for the working life of the system at no recurring charge. Support is provided remotely — by email, telephone, or remote session — and covers MMCall hardware and software. So that this remains sustainable for every customer, MMCall may decline or limit requests that:

On-site visits are not included. Support is provided during regular business hours, and while MMCall aims to respond promptly, no specific response time is guaranteed unless separately agreed in writing.

9. Free Trial Program

9.1 Trial Availability

MMCall may offer free trial programs for certain products (such as the Andon System) at its sole discretion. Trial availability, duration, scope, and terms may vary and are subject to change or discontinuation at any time without notice.

9.2 Trial Terms

If you participate in a trial program:

9.3 Return of Trial Equipment

At the end of the trial period, unless you have purchased the equipment:

9.4 Trial Data

Data generated during the trial is stored locally on your premises and is your property. Upon return of trial equipment, any data stored on the equipment will be deleted by MMCall. It is your responsibility to export or back up any data before returning trial equipment.

9.5 Trial Termination

Either party may terminate a trial at any time by providing written notice to the other party. MMCall may terminate a trial immediately if you breach any of these Terms or misuse the trial equipment. Upon termination, the return obligations in Section 9.3 apply.

9.6 Separate Trial Agreements

MMCall may require execution of a separate trial agreement for participation in a trial program. In the event of a conflict between a signed trial agreement and these Terms, the signed trial agreement shall prevail with respect to the trial.

10. Product Use Disclaimers

IMPORTANT — PLEASE READ CAREFULLY:

11. Communications Consent

By submitting your contact information through any form on our Site — including but not limited to product presentation requests, quote requests, trial requests, meeting scheduling, and contact forms — you expressly consent to receive communications from MMCall, including:

These communications may include follow-ups regarding your inquiry, product and service information, scheduling, quotes, promotional offers, and other information we believe may be relevant to your expressed interests. Message frequency may vary. Standard message and data rates may apply.

11.1 Opting Out

You may opt out of communications at any time by:

We will process opt-out requests within 10 business days. Please note that opting out of marketing communications does not opt you out of transactional communications related to active orders, subscriptions, or support requests.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

MMCALL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

IN NO EVENT SHALL MMCALL'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO MMCALL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND UNITED STATES DOLLARS ($1,000 USD).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF MMCALL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless MMCall and its officers, directors, employees, agents, contractors, affiliates, licensors, and suppliers from and against any and all claims, demands, actions, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising from or related to:

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection, use, and sharing of information as described in our Privacy Policy.

15. Termination

15.1 Termination by You

You may stop using the Service at any time. To close your account (if applicable), email us at support@mmcallus.com. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations, equipment return obligations, and indemnification obligations.

15.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice and without liability, for any reason, at our sole discretion.

15.3 Effect of Termination

Upon termination:

16. Dispute Resolution

16.1 Governing Law

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions.

16.2 Dispute Resolution Process

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any products purchased from MMCall shall be resolved as follows:

  1. Good Faith Negotiation (30 days): The parties shall first attempt to resolve the dispute through good faith negotiation. The complaining party must send a written notice describing the dispute to the other party, and the parties shall have 30 days from receipt of such notice to attempt resolution.
  2. Binding Arbitration: If the dispute is not resolved through negotiation, it shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Miami-Dade County, Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Arbitration Costs

Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.

16.4 Class Action Waiver

YOU AGREE THAT ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS-WIDE ARBITRATION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

16.5 Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court in Miami-Dade County, Florida, for claims within the court's jurisdiction.

16.6 Injunctive Relief

Nothing in this section shall prevent MMCall from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights.

17. Force Majeure

MMCall shall not be liable for any failure or delay in the performance of its obligations (including but not limited to product delivery, shipping estimates, and service availability) due to circumstances beyond its reasonable control, including but not limited to:

In the event of a force majeure, MMCall's performance obligations shall be suspended for the duration of the event, and delivery or performance timelines shall be extended accordingly.

18. Export Compliance and Regulatory

MMCall products may be subject to export control laws and regulations, including those of the United States. You agree that:

19. Third-Party Services and Links

Our Service may contain links to third-party websites, services, or integrations (including but not limited to Shopify, Calendly, Vimeo, and payment processors). These third-party services are governed by their own terms and privacy policies. MMCall is not responsible for the content, practices, availability, or performance of any third-party service, and your use of such services is at your own risk.

20. Hierarchy of Agreements

In the event of a conflict between these Terms and any individually negotiated and executed agreement between you and MMCall (including but not limited to purchase orders, quotes, trial agreements, reseller agreements, or service contracts), the terms of the individually executed agreement shall prevail with respect to the subject matter of that agreement. For all other matters, these Terms apply.

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy, any applicable purchase agreements, and any other legal notices or agreements published on our Service, constitute the entire agreement between you and MMCall with respect to the Service, subject to the hierarchy set forth in Section 20.

21.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

21.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of MMCall.

21.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. MMCall may freely assign or transfer its rights and obligations under these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

21.5 Notices

Any notices required or permitted under these Terms shall be in writing and shall be deemed delivered when sent by email (with confirmation of receipt), by certified or registered mail (return receipt requested), or by nationally recognized overnight courier to the addresses provided by each party.

22. Contact Information

If you have any questions about these Terms, please contact us: