ADA Paging for Deaf & Hard of Hearing Inmates
Page any deaf or hard of hearing inmate straight from the officer’s station, and keep a court-ready record of every message sent. No internet required.
No internet required · timestamped message logs · no monthly fees
Built for ADA compliance in corrections
Under the ADA, correctional facilities must give deaf and hard of hearing inmates an equally effective way to receive the information hearing inmates get by intercom and announcement. Most agencies come to us during a lawsuit, settlement, or compliance review, and they need two things: a system that works, and proof that it does.
The Requirement
Effective communication and equal access to programs, counts, medical calls, and emergency notifications for deaf and hard of hearing inmates.
The Solution
A tamper-resistant watch pager on every deaf or hard of hearing inmate, so staff reach any inmate, group, or whole unit with a message on the wrist.
The Proof
Every message is logged with a timestamp, sender, and recipient, and exports to CSV or HTML for audits, court monitors, and settlements.
One screen controls every watch
From a single computer at the officer's station, staff pick a message or type one, choose who gets it, and send. Nobody walks the unit to find someone first.
One inmate
Page a single inmate on their own watch, and the log names them and nobody else.
A group or the whole unit
Every watch in the housing unit, or any group you define, in one send.
Facility-wide emergency
Every pager at once for a lockdown, an evacuation, or an emergency count.
Off an approved list
As many preset messages as you care to define, plus free text for what a list can't cover.
The inmate feels it and reads it
Each deaf or hard of hearing inmate wears a rugged watch pager. When a message arrives, it vibrates and displays the text on screen, clear even across a loud, crowded unit.
- Sealed, tamper-resistant, and staff-PIN protected
- Rechargeable and built for daily correctional use
- Reassigned and reprogrammed when an inmate moves
Automate the daily routine
Set the 6:00 a.m. wake-up call once and it sends itself every morning, to every watch in the unit, without an officer having to remember it.
- Count time, chow, and medication calls on schedule
- Cleaning, yard, and program reminders
- Frees officers to focus on the floor, not the clock
Wake-up
Every watch in the unit, every morning.
Chow
Staggered by housing unit if you need it.
Count time
Return to your bunk, sent unit-wide.
Pill call
Med line, without an officer walking the tier.
Every message, documented
The system logs every page automatically, with the time, the wording, the recipient, and who sent it. Export the full history whenever your legal team needs it.
- Timestamped record of every message sent
- One-click export to CSV or HTML
- Ready for court monitors and settlement reporting
| Time | Sent by | To | Message |
|---|---|---|---|
| 16:00:09 | Scheduled | Unit B — All | Count time |
| 09:14:38 | Sgt. Ruiz | Inmate #4471 | Attorney visit at 2:00 |
| 07:00:41 | Ofc. Daniels | Unit B — All | Count time |
| 06:00:04 | Scheduled | Unit B — All | Wake-up |
| 05:52:37 | Ofc. Daniels | Inmate #3902 | Medical call-out |
Secure by design, offline by default
Everything about the system fits the realities of a correctional environment.
No internet needed
Runs on its own private radio network, never touching your Wi-Fi or infrastructure.
Tamper-resistant
Sealed watches inmates can't open or alter, protected by a staff-only PIN.
Covers your whole facility
Engineered and sized to your facility so every housing unit is reached, reliably.
No recurring fees
A one-time purchase with no monthly charges, per-user fees, or hidden costs.
What’s in the system
Each housing unit runs its own system: a transmitter at the officer’s station, the software that sends from it, and a watch for every deaf or hard of hearing inmate you serve. A facility with several units runs one system per unit, and each unit keeps its own message log.
What a housing unit needs
one system per unit
The transmitter
It sits at the officer’s station and connects to the PC with one USB cable. Every message goes out through it on its own radio channel, which is why the system needs no network and no internet to do its job. One covers a housing unit and carries as many watches as you issue.
Specifications
| Transmits to watches | 462.750 MHz |
|---|---|
| Range | up to 3/4 mile in the clear |
| Through concrete and steel | less, so normally one per housing unit |
| Watches | as many as needed |
| Connection | one USB cable to the officer’s PC |
| Size | 9 × 6.5 × 2.5 in |
The messaging software
The window staff work in, on the Windows PC at the officer’s station. Choose who it goes to, pick a message off your approved list or type one, and send. Every send is written to the log with the time, the wording, the recipient, and the officer who sent it. One license goes with each transmitter, and any other PC on the facility LAN can open that unit’s software at no extra cost.
Specifications
| Runs on | one Windows PC per housing unit |
|---|---|
| Sends to | one inmate, a group, a whole unit, or every watch |
| Preset messages | as many as you define |
| Scheduled messages | any time of day, repeating daily |
| Log | time, sender, recipient, wording |
| Export | CSV or HTML |
| Other send-points | any PC on the facility LAN, no extra license |
| Data | stays at the facility, no cloud |
The watch pagers
One for every deaf or hard of hearing inmate you serve. It vibrates and shows the message on screen, so it reaches them across a loud dayroom without an officer having to find them first. Sealed and tamper-resistant, protected by a staff-only PIN, and receive-only: it takes messages and cannot send one. It charges from an ordinary wall plug, one per watch.
Specifications
| Receives | 462.750 MHz |
|---|---|
| Sends | nothing, receive only |
| Alert | vibrate + on-screen text |
| Battery | 3–4 days per charge |
| Recharge | 4 hours from a wall plug |
| Watch | 100% waterproof · 1.5 × 5 × 0.5 in |
How many systems your facility takes. One per housing unit is the normal answer, because a transmitter covers its own unit and concrete, steel, and detached buildings cut the range that gets it there. We work that out against your layout before anything ships, rather than leaving you to find a dead zone later. Setup and staff training are one remote call, and support and software updates are included for as long as you run it.
Proven across the country
State Departments of Corrections and county facilities rely on MMCall every day, including Illinois, Colorado, Massachusetts, New Jersey, and Washington, D.C.
Common concerns, answered
There's nothing to put on your network. The system runs on a private radio link between a USB transmitter and the watches, completely off your IT infrastructure and the internet.
The watches are sealed, tamper-resistant units that only receive messages. A staff-only PIN protects the settings, and lost or damaged units are reassigned and reprogrammed.
Every message is logged with a timestamp, sender, and recipient, and exports to CSV or HTML, a clear record for court monitors and settlement reporting.
Yes. Sending a message is as simple as picking it off the list or typing it, selecting recipients, and clicking send. Most teams are trained in a single short session, and we support you throughout.
That's your call. The software holds as many preset messages as you want to define, so count, chow, pill call, and medical call-outs are picked off a list instead of typed. Free text stays there for what a list can't cover, and either way the log records the wording and the officer who sent it.
Nothing recurring. It's a one-time purchase with no monthly fees or per-user charges. Many facilities start small and expand later.
By purchase order or card directly, or through your approved state-contract vendor. We provide the quotes, specs, and documentation your procurement team needs.
Built for IT and procurement
The questions your technology and purchasing teams ask, answered up front.
Air-gapped & secure
No connection to your network or the internet. The software runs locally on a Windows PC and talks to the transmitter over USB, so there's no attack surface on your infrastructure.
One-time purchase
No subscriptions, licenses to renew, or per-user fees. Start with a single housing unit and expand facility by facility as budget allows.
Procurement-ready
We provide detailed quotes, specifications, and documentation, and we have experience selling through state DOC procurement and approved state-contract vendors.
Frequently Asked Questions
Does the system require internet or Wi-Fi?
How does this help us meet ADA requirements?
Are the pagers secure and tamper-resistant?
Will it cover our whole facility?
Can messages be reviewed for compliance and legal reporting?
Can we schedule routine messages to run automatically?
Can we send an emergency alert to all inmates at once?
What happens if an inmate loses or damages their pager?
Is there any recurring monthly fee for the system?
How do state agencies and facilities purchase the system?
What software does it use and where does it run?
Can the system integrate with our existing facility systems?
Any Questions? Talk to an Expert
Book a callMMCall systems are supplemental communication tools, not life-safety systems or medical devices. Like any wireless system, message delivery depends on proper installation, radio coverage, power, and a connected transmitter. The system does not replace staffing, supervision, rounds, or your facility’s emergency procedures. Test your system regularly. See our Terms and Conditions for full product-use terms.