Are there any ongoing monthly fees or subscription costs?

No! Our nurse call system is a one-time purchase with no ongoing monthly fees or subscription costs. Once you buy the system, it's completely yours. The only optional recurring cost is for SMS and email notifications, but this is completely optional. Everything else - including lifetime technical support, software updates, and system maintenance - is included in your initial purchase.

What if our current system is completely broken and we need a replacement immediately?

We understand the urgency when your current system fails. Our nurse call system is designed for quick installation - it's pre-programmed and ready to use out of the box. Installation typically takes just a few hours and involves simple mounting of call buttons and connecting the nurse station. We can expedite shipping if needed, and our lifetime technical support ensures you'll have help every step of the way.

How easy is it to train our staff on this system?

Our system is designed to be incredibly user-friendly and requires minimal training. The interface is intuitive, and we provide comprehensive training materials and lifetime technical support. Most staff members can learn the system in under 30 minutes. We also offer phone support to walk your team through any questions, and our pre-programmed system means there's no complex setup required.

What if we need two-way communication or intercom capabilities?

Our current system focuses on reliable call notification and response tracking, which addresses the most critical needs for resident safety. While we don't offer built-in two-way communication, our system ensures that every call is received and tracked, eliminating the problem of missed calls that many facilities experience. For communication needs, staff can use existing phone systems or walkie-talkies alongside our call system.

Do you offer fall detection or motion sensors for residents who can't press buttons?

Currently, our system focuses on reliable call button functionality with pendants, bedside buttons, and pull cords. While we don't offer automatic fall detection, our bedside call buttons with extension cords are specifically designed for residents with limited mobility - they can easily press a button that's within reach. We also offer pull cords for bathrooms where falls are most likely to occur.

Can residents use wristbands instead of neck pendants?

Our system currently offers neck-worn pendants, which are designed for comfort and reliability. The pendants are lightweight for all-day wear and designed to be comfortable. While we don't currently offer wristband options, many facilities find that residents adapt to the neck pendants quickly. The reliability and battery life of our pendant design ensures consistent operation.

How does this system compare to cloud-based or Wi-Fi systems?

Our radio frequency-based system offers several advantages over Wi-Fi systems: it works even during internet outages, doesn't require IT infrastructure, and operates independently of your network. This makes it more reliable and easier to maintain. All data is stored locally on your system, ensuring privacy and eliminating concerns about cloud security or internet connectivity issues.

Can this system track response times and provide reports on staff performance?

Yes! Our nurse call system includes comprehensive reporting features that track response times, call frequency, and staff performance. You can generate reports showing how long it takes staff to respond to calls, how often residents use the system, and identify any patterns or areas for improvement. This data helps you ensure quality care and can be used for staff training and performance evaluation.

What kind of warranty and support do you provide?

We provide a comprehensive 2-year warranty on all products and lifetime technical support at no additional cost. If any component malfunctions, you can ship it back to us for free repair or replacement. Our technical support team is available Monday through Friday, 9 AM to 5 PM Eastern Time, and we can help with programming, troubleshooting, or any questions you have about the system.

How long do the batteries last and how do we know when to replace them?

The call buttons and pendants use standard 23AE battery that typically last 1-2 years depending on usage. The nurse station automatically monitors battery levels and will alert you when batteries are running low, so you can replace them before there's any service interruption. The batteries are common 23AE battery that you can purchase at any store, making replacement simple and cost-effective.

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Nurse Call System

An advanced nurse call system with a multi-alert system that never misses a call. Easy to set up and modify as your needs change.

Never Miss a Call

Benefit from our multi-alert system that guarantees no call goes unanswered. Provide families the assurance that their loved ones are in safe hands.

Effortless Installation

Its wireless technology ensures an easy setup, eliminating the need for complex wiring. Get started quickly and effortlessly, focusing on what matters most—patient care.

Easy to Modify

Our nurse call system is completely customizable and very easy to modify as your patients, residents, or needs change.

Proven Long-Term Reliability

Most of our systems have been operating flawlessly at customer locations for over 5 years without experiencing any issues.

10+ Years of Trusted Service

With over a decade of experience, we're not just another vendor; we're your trusted partner. Choose us for proven quality and exceptional service.

30-Day Money Back Guaranteed

If you are not completely satisfied with our Nurse Call System, you can return it within 30 days from the date of delivery for a full refund.

Implementation Example

This design blueprint illustrates the implementation of a nurse call system in a 10-room assisted living facility.

Bedside Call Buttons for Rooms

Each resident room, will have a bedside call button installed.
Pull Cords for Bathrooms

Each bathroom, as well as all common bathrooms, will have a pull cord installed.
Call Buttons for Common Areas

Call buttons will be placed in every common area to provide comprehensive coverage and easy access for residents in need of assistance.
Pendants for Residents

Each resident will be provided with a pendant that they can use to call for help at any time.
Note: Pendants are not waterproof and should be removed before showering or bathing.
Watches or Beepers for Nurses

Each nurse will be given a rechargeable watch or beeper where they will receive instant notifications of calls.
Lights for Room Doors (Optional)

Optional lights can be added to room doors or other areas to provide a visual and audible alert. These lights are wireless for signal reception but need to be either plugged into a power outlet or connected directly to the electrical system.
Signal Repeaters for Coverage

To ensure complete coverage, signal repeaters will be installed to create a network, enhancing the range of the call buttons to the nurse station. Multiple repeaters can be connected to extend the coverage area.
Nurse Station

A centrally located nurse station will be set up that receives signals from the pull cords and call buttons and sends alerts to nurses' watches or beepers. This station can be mirrored on any computer, smartphone, or device connected to the same network. An optional SMS and email feature is available.
Configuration & Installation
The system will be pre-configured to your specific requirements and shipped to your facility.

Changing the configuration is straightforward and can be done onsite by any staff member.

Installation is quick and involves:
- Placing pull cords and call buttons.
- Giving pendants to residents.
- Setting up the nurse station in the designated area.
- Giving watch pagers or beepers to the nurses.
- Connecting the signal repeaters.

What Our Customers Are Saying

“Transitioning from our old system to this new Nurse Call System was like night and day. The ease of use, combined with the simple installation process, made it an instant hit with our team. The feature to quickly update resident names is just the cherry on top. We're beyond satisfied!”

Ronnie B.

Owner

“We're thrilled with our new Nurse Call System. The multi-alert system has brought a new level of efficiency, ensuring every call is addressed promptly. Additionally, the performance reports have been a game-changer, offering insights that drive our commitment to excellence.”

Wade W.

Administrator

A Trusted Partner
to the Best

Frequently Asked Questions

Are there any ongoing monthly fees or subscription costs?

No! Our nurse call system is a one-time purchase with no ongoing monthly fees or subscription costs. Once you buy the system, it's completely yours. The only optional recurring cost is for SMS and email notifications, but this is completely optional. Everything else - including lifetime technical support, software updates, and system maintenance - is included in your initial purchase.
What if our current system is completely broken and we need a replacement immediately?

We understand the urgency when your current system fails. Our nurse call system is designed for quick installation - it's pre-programmed and ready to use out of the box. Installation typically takes just a few hours and involves simple mounting of call buttons and connecting the nurse station. We can expedite shipping if needed, and our lifetime technical support ensures you'll have help every step of the way.
How easy is it to train our staff on this system?

Our system is designed to be incredibly user-friendly and requires minimal training. The interface is intuitive, and we provide comprehensive training materials and lifetime technical support. Most staff members can learn the system in under 30 minutes. We also offer phone support to walk your team through any questions, and our pre-programmed system means there's no complex setup required.
What if we need two-way communication or intercom capabilities?

Our current system focuses on reliable call notification and response tracking, which addresses the most critical needs for resident safety. While we don't offer built-in two-way communication, our system ensures that every call is received and tracked, eliminating the problem of missed calls that many facilities experience. For communication needs, staff can use existing phone systems or walkie-talkies alongside our call system.
Do you offer fall detection or motion sensors for residents who can't press buttons?

Currently, our system focuses on reliable call button functionality with pendants, bedside buttons, and pull cords. While we don't offer automatic fall detection, our bedside call buttons with extension cords are specifically designed for residents with limited mobility - they can easily press a button that's within reach. We also offer pull cords for bathrooms where falls are most likely to occur.
Can residents use wristbands instead of neck pendants?

Our system currently offers neck-worn pendants, which are designed for comfort and reliability. The pendants are lightweight for all-day wear and designed to be comfortable. While we don't currently offer wristband options, many facilities find that residents adapt to the neck pendants quickly. The reliability and battery life of our pendant design ensures consistent operation.
How does this system compare to cloud-based or Wi-Fi systems?

Our radio frequency-based system offers several advantages over Wi-Fi systems: it works even during internet outages, doesn't require IT infrastructure, and operates independently of your network. This makes it more reliable and easier to maintain. All data is stored locally on your system, ensuring privacy and eliminating concerns about cloud security or internet connectivity issues.
Can this system track response times and provide reports on staff performance?

Yes! Our nurse call system includes comprehensive reporting features that track response times, call frequency, and staff performance. You can generate reports showing how long it takes staff to respond to calls, how often residents use the system, and identify any patterns or areas for improvement. This data helps you ensure quality care and can be used for staff training and performance evaluation.
What kind of warranty and support do you provide?

We provide a comprehensive 2-year warranty on all products and lifetime technical support at no additional cost. If any component malfunctions, you can ship it back to us for free repair or replacement. Our technical support team is available Monday through Friday, 9 AM to 5 PM Eastern Time, and we can help with programming, troubleshooting, or any questions you have about the system.
How long do the batteries last and how do we know when to replace them?

The call buttons and pendants use standard 23AE battery that typically last 1-2 years depending on usage. The nurse station automatically monitors battery levels and will alert you when batteries are running low, so you can replace them before there's any service interruption. The batteries are common 23AE battery that you can purchase at any store, making replacement simple and cost-effective.